Redux Co Tech Industries Pvt. Ltd. ("Company", "we", "our", or "us") operates the menuyantra platform ("menuyantra" or "Service"), a complete restaurant management solution.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use menuyantra through our website, mobile app, POS system, and associated services.
By accessing or using menuyantra, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We collect information you voluntarily share with us, such as:
- Account Information: Name, email address, phone number, business name, address, GST details.
- Restaurant Data: Menu items, orders, billing information, inventory details, staff information.
- Payment Information: Billing details, UPI/Bank details (processed by secure payment gateways).
- Support Requests: Messages, attachments, and communication you send to our support team.
B. Information We Collect Automatically
When you use menuyantra, we automatically collect:
- Device Information: IP address, device type, operating system, browser.
- Usage Data: Pages visited, features used, session duration, clickstream data.
- Location Information: Approximate location based on your IP.
- Cookies & Tracking Technologies: To improve performance, remember preferences, and analyze usage.
C. Third-Party Integrations
If you connect third-party platforms (e.g., delivery partners, payment gateways), we may receive:
- Order information
- Transaction confirmations
- Analytics and tracking data
This data exchange follows the privacy policies of those third parties.
2. How We Use Your Information
We use collected data to:
- Provide, operate, and maintain the menuyantra platform
- Process orders, payments, and restaurant operations
- Improve performance, analytics, and user experience
- Send notifications, updates, and support information
- Personalize your dashboard and insights
- Detect and prevent fraud, misuse, or security issues
- Comply with legal and regulatory requirements
We never sell your data to third parties.
4. Data Security
We use industry-standard security practices to protect your data, including:
- Bank-level encryption (AES-256)
- Secure HTTPS data transmission
- Role-based access control
- Regular security audits
- Multi-factor authentication (MFA) support
While we do our best, no system is 100% secure.
5. Data Retention
We retain your information:
- As long as your account is active
- As required for business operations
- As necessary for legal obligations
You may request deletion of your data anytime.
6. Your Rights & Choices
Depending on your region, you may have the right to:
- Access your data
- Update or correct personal information
- Request data deletion
- Restrict or object to processing
- Export your data
- Opt out of marketing emails
To exercise these rights, contact us at support@menuyantra.com.
8. Children's Privacy
menuyantra is not intended for individuals under 18 years.
We do not knowingly collect data from minors.
9. International Data Transfers
Your information may be stored and processed in:
- India
- Other countries where our service providers operate
We ensure appropriate data protection safeguards for these transfers.
10. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
The "Last Updated" date will reflect the latest version.
Continued use of menuyantra constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
© 2025 Redux Co Tech Industries Pvt. Ltd. All rights reserved.